Survey Results 120 Respondents

Landing Page Feedback

BackOffice Landing Page satisfaction & feature feedback — Feb 2026 across 4 countries

📌 Key Findings

High Satisfaction: The landing page received an average rating of 4.12/5, with 83.3% of respondents rating it 4 or 5 stars. Poland rates highest (4.38), Canada lowest (3.69).
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Live Status Dominates: 82.7% of users say Live Status is what they like most, and 79.3% say it’s the card they use most often. It’s the clear anchor feature of the landing page.
Majority Happy: 65.6% of respondents who answered the “dislike” question said “I like everything.” The most-disliked features are “Needs Your Attention” (15.6%) and Weather Forecast (10.9%).
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“Needs Your Attention” Adoption: Only 54.4% of users engage with this feature positively. Adoption is strongest in Netherlands (75.0%) and Poland (65.0%), but weak in Canada (37.5%) and Germany (48.0%).
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Canada Most Critical: Canada has the lowest satisfaction (3.69), highest “Nothing” in likes (27.3%), and the most detailed critical feedback — requesting features like stop editing and questioning the value of the weather card.
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GLS vs Sub: Ratings are similar (GLS 4.15 vs Sub 4.09). Subcontractors like Live Status more (89.7% vs 78.3%) and value “Today” data more (37.9% vs 10.9%). GLS staff engage more with “Needs Your Attention.”
Total Respondents
120
4 countries
GLS Internal
62
51.7% of total
Subcontractors
58
48.3% of total
Avg Rating
4.12
out of 5
Positive (4-5★)
83.3%
100 of 120
Cleaned Responses
108
12 junk excluded from Q2-Q5

Respondents by Country

n = 120

Rating Distribution (1-5)

n = 120 · avg = 4.12

Average Rating by Country

n = 120

What Do You Like Most?

n = 75 · Multi-select

What Do You Dislike / Find Confusing?

n = 64 · Multi-select

Most Used Card

n = 58 · Single-select

“Needs Your Attention” Usage

n = 57

“Needs Your Attention” — Positive Rate by Country

% who said Yes frequently or Yes sometimes
⚠️ 12 responses were excluded from Q2–Q5 analysis due to data quality issues (identical answers for “like,” “dislike,” and “most used” questions, indicating the respondent did not read the questions). Their Q1 ratings are still included. Free-text feedback from excluded respondents is retained where substantive.
Response Completion by Question
Q1 Rating120/120 (100%)
Q2 Like Most75/108 (69.4%)
Q3 Dislike64/108 (59.3%)
Q4 Most Used58/108 (53.7%)
Q5 Attention Usage57/108 (52.8%)
Q6 Why Confusing3/108 (2.8%)
Q7 Suggestions5/108 (4.6%)